Strategic Focus

By 2018, Northside will have transformed its business by excelling in services that meet our Vision and Purpose. We will remain committed to the community of Northern Sydney and will achieve growth and business sustainability.
Our strategic theme reflects our desire for R.E.A.C.H, meaning that we want to extend the number of people and our service impact from 1,500 people in 2015 to 1,800 people via the Community Circle and have a reach of up to 75,000 customers by 2018.

The theme R.E.A.C.H represents

Retain existing customers and service offering for carers and the people they care for.

Expand our services through the offer of new solutions that support the community sector, and our customers’ current and emerging needs.

Attract new customers by offering innovative and contemporary service solutions.

Collaborate with existing and emerging service providers to deliver social and community impact which is measured and evidenced in everything we do.

Harness the talent of our people and the sector in delivering value for money cost effective outcomes that meet the customers’ needs.

Our Board

Chair-Gordon-Wing-Lun-photo

Chair – Gordon Wing-Lun

Joined March 2016

Qualifications
Associate, UTS
MBA, MGSM
BE Electrical (Hons), UNSW
BSc Mathematics, UNSW

Gordon is an experienced senior executive, having had head of business roles at a number of international banks in Australia and overseas.  Gordon is an engineer by training.  Gordon has worked with and within a number of NSW government entities at senior levels, including General Manager – Corporate Finance.  More recently, Gordon has undertaken a number of consulting roles, most notably Bid Consultant for a number of recent PPP transactions.  Gordon is also an occasional lecturer in investment and finance at the University of Technology Sydney.

Since 2011, Gordon has been an active participant and volunteer in the not for profit sector, including working on the delivery of a service teaching conversational English.  Gordon has also been an active board member of two different NGOs, in the aged care and mental health sectors.

janet-grant

Janet Grant

 

Joined November 2009

Qualifications
Chartered Accountant
Master of Commerce
Bachelor of Accounting

Janet has a broad knowledge of governance, business and financial management gained in government and the professional services sector.  Over the past seven years she has been a board member of not for profit organisations and a member of audit and risk committees for NSW government agencies.

Phil-Kerrigan

Phil Kerrigan

 

Joined October 2010

Phil has over 20 years’ experience as a senior executive; 15 of them as CEO of multinational organisations, most recently with Fujitsu, AT&T EasyLink, Data General and Wang. Additionally, he was the founding CEO of a successful start-up public company, QuikTrak Networks Ltd.  Phil was also the founding Principal of McLean Kerrigan Jackson, a company formed to provide highly personalised executive search and support services to company boards and management teams.  He is now focused on management consulting through his own firm, Asenso. Phil chairs a “think tank” of 15 CEOs from diverse industries through his involvement with The Executive Connection.

Margaret-Kay

Margaret Kay

 

Joined October 2014

Qualifications
Masters of Commerce, UNSW
Bachelor, Town Planning (Hons)

Margaret has over 20 years’ experience in strategic planning and research in a range of social policy areas, including 10 years in Ageing and Disability. She has worked with a not for profit aged care provider as a research analyst; as an independent consultant in strategic planning in the areas of education, housing, and energy efficiency; and has worked for the NSW government. She is currently the Strategy Manager – Social and Community with Local Government NSW, which represents all councils in NSW. Margaret is responsible for advocating for Local Government in the development and implementation of social policy, including ageing and disability policy in NSW. Margaret is a resident of Northern Sydney.

Ramon-del-Carmen

Ramon del Carmen

 

Joined May 2016

Qualifications
Master of Arts (Business Research), MGSM
MBA, Macquarie University
Bachelor of Economics, Sydney University
Member, AICD
Member, Chartered Accountants Australia and New Zealand

Ramon is a senior organisational leader with extensive experience in highly competitive and heavily regulated environments including commercial banking and telecommunications as well as the not-for-profit health sector.  He combines innovation and strategic thinking with strong leadership to deliver results in challenging environments that are undergoing significant and time-critical change.

Ramon is currently the CFO of Sydney North Primary Health Network (SNPHN), which is one of 31 Primary Health Networks (PHNs) established by the Australian Government to increase the efficiency and effectiveness of health and medical services for the community.  He is also the Board Chair of Primary and Community Care Services Limited (PCCS).

Prior to SNPHN, Ramon was the CEO of PCCS (previously trading as Northern Sydney Medicare Local), and also held the position of CEO and Executive Director of St John of God Health Care’s two private psychiatric hospitals in NSW for over 10 years.

stuart-snell

Stuart Snell                                                                                                  

 

Joined October 2016

Qualifications
Graduate Certificate in Finance, UTS
Bachelor of Arts, Social Science (Communications), UTS

Stuart has over 30 years’ experience in media and communications as a former journalist and senior leader in corporate communications and reputation management. He is a corporate affairs, communications and PR/media professional with extensive brand reputation and content planning and execution experience across traditional and digital channels, having worked for large government agencies and commercial organisations, mainly in the financial services sector. Partnering with CEOs and business leaders, he helps lift company and brand profiles, builds and protects corporate and leader reputation, enhancing customer and consumer awareness, ultimately leading to perceived increase in the value of products and services and helping to achieve organisational strategy. Stuart is currently Executive Manager, Public Affairs and Communications at Commonwealth Bank, and previously was leading the corporate affairs function of Australia’s largest life insurance company, TAL, after being Head of Public Affairs at financial services regulator APRA, Australia’s paramount financial services regulator. He was a journalist for 13 years spending his last years as a senior journalist and sub-editor at Sydney’s Sunday Telegraph. An active life saver at his local surf life saving club, Stuart is married with two children.

John McVicker

 

Joined Board October 2017

John has been in the services industry since the start of his career, driven by a passion for solving problems and creating success for his people and clients.

John has spent the last 20 years of his career in the Technology services industry, most recently as Managing Director of Best Technology Services, a company he founded 15 years ago. In 2016 Best delivered over 250,000 installations and repairs nationally for some of Australia’s best-known companies with a team of over 300 people.

John’s passion for helping people led him to join the Northside Board again after an initial period of 18 months service in 2010 and 2011.

John moved to Australia in 1999 from the UK, has been married for 22 years and has 2 children.

Our Executive Team

CEO Danielle Ballantine

Danielle Ballantine

Chief Executive Officer

Bachelor Arts
Sociology, Aboriginal Studies & Australian History

Graduate Certificate
Commerce (Not for Profit)

Governance Institute of Australia
Not for Profit Officers, Directors and the Board

Danielle joined Northside in 2015. Danielle has held a variety of senior positions in human/health services across not for profit and corporate sectors.

Before joining Northside, Danielle has led the development of client services spanning employment, vocational training, aged, disability, indigenous and mental health. Under Danielle’s stewardship, a small not for profit expanded significantly from 2000 clients in Sydney to over 26,000 nationally.

Danielle is a highly strategic and resilient leader, with strong change management skills and the ability to effectively lead through ambiguity.

Danielle is a prolific presenter at various industry conferences, and has published various discussion papers on employment, disability and mental health, and has twice been nominated for Telstra Business Woman of the Year.