Strategic Focus

By 2018, Northside will have transformed its business by excelling in services that meet our Vision and Purpose. We will remain committed to the community of Northern Sydney and will achieve growth and business sustainability.
Our strategic theme reflects our desire for R.E.A.C.H, meaning that we want to extend the number of people and our service impact from 1,500 people in 2015 to 1,800 people via the Community Circle and have a reach of up to 75,000 customers by 2018.

Our Constitution

Download PDF: Constitution – Northside Community Forum

The theme R.E.A.C.H represents

Retain existing customers and service offering for carers and the people they care for.

Expand our services through the offer of new solutions that support the community sector, and our customers’ current and emerging needs.

Attract new customers by offering innovative and contemporary service solutions.

Collaborate with existing and emerging service providers to deliver social and community impact which is measured and evidenced in everything we do.

Harness the talent of our people and the sector in delivering value for money cost effective outcomes that meet the customers’ needs.

Our Board

Chair – Gordon Wing-Lun

Joined March 2016

Associate, UTS
BE Electrical (Hons), UNSW
BSc Mathematics, UNSW

Gordon is an experienced senior executive, having had head of business roles at a number of international banks in Australia and overseas.  Gordon is an engineer by training.  Gordon has worked with and within a number of NSW government entities at senior levels, including General Manager – Corporate Finance.  More recently, Gordon has undertaken a number of consulting roles, most notably Bid Consultant for a number of recent PPP transactions.  Gordon is also an occasional lecturer in investment and finance at the University of Technology Sydney.

Since 2011, Gordon has been an active participant and volunteer in the not for profit sector, including working on the delivery of a service teaching conversational English.  Gordon has also been an active board member of two different NGOs, in the aged care and mental health sectors.

Janet Grant

Joined November 2009

Chartered Accountant
Master of Commerce
Bachelor of Accounting

Janet has a broad knowledge of governance, business and financial management gained in government and the professional services sector.  Over the past seven years she has been a board member of not for profit organisations and a member of audit and risk committees for NSW government agencies.

Phil Kerrigan


Joined October 2010

Phil has over 20 years’ experience as a senior executive; 15 of them as CEO of multinational organisations, most recently with Fujitsu, AT&T EasyLink, Data General and Wang. Additionally, he was the founding CEO of a successful start-up public company, QuikTrak Networks Ltd.  Phil was also the founding Principal of McLean Kerrigan Jackson, a company formed to provide highly personalised executive search and support services to company boards and management teams.  He is now focused on management consulting through his own firm, Asenso. Phil chairs a “think tank” of 15 CEOs from diverse industries through his involvement with The Executive Connection.

Michael Fine


Joined April 2014

Adjunct Professor, Department of Sociology, Macquarie University
PhD, Sydney University
BA (Hons), Sydney University
Fellow, Australian Association of Gerontology

Michael is the former Head of the Department of Sociology at Macquarie University, Sydney.

He has researched, published and taught in the fields of social policy, ageing, care and human services.  He was Vice-President of RC11 (the Research Committee of Ageing) of the International Sociological Association (ISA) and a member of the executive, and is a former State President (NSW) of the Australian Association of Gerontology. He was Chair of the Scientific Committee for the AAG Annual Conference in 2006 and 2013. He is currently a member of the NSW Ministerial Advisory Committee on Ageing and editorial advisor and editorial board member to a number of international journals.

Margaret Kay


Joined October 2014

Masters of Commerce, UNSW
Bachelor, Town Planning (Hons)

Margaret has over 20 years’ experience in strategic planning and research in a range of social policy areas, including 10 years in Ageing and Disability. She has worked with a not for profit aged care provider as a research analyst; as an independent consultant in strategic planning in the areas of education, housing, and energy efficiency; and has worked for the NSW government. She is currently the Strategy Manager – Social and Community with Local Government NSW, which represents all councils in NSW. Margaret is responsible for advocating for Local Government in the development and implementation of social policy, including ageing and disability policy in NSW. Margaret is a resident of Northern Sydney.

Ramon del Carmen


Joined May 2016

Master of Arts (Business Research), MGSM
MBA, Macquarie University
Bachelor of Economics, Sydney University
Member, AICD
Member, Chartered Accountants Australia and New Zealand

Ramon is a senior organisational leader with extensive experience in highly competitive and heavily regulated environments including commercial banking and telecommunications as well as the not-for-profit health sector.  He combines innovation and strategic thinking with strong leadership to deliver results in challenging environments that are undergoing significant and time-critical change.

Ramon is currently the CFO of Sydney North Primary Health Network (SNPHN), which is one of 31 Primary Health Networks (PHNs) established by the Australian Government to increase the efficiency and effectiveness of health and medical services for the community.  He is also the Board Chair of Primary and Community Care Services Limited (PCCS).

Prior to SNPHN, Ramon was the CEO of PCCS (previously trading as Northern Sydney Medicare Local), and also held the position of CEO and Executive Director of St John of God Health Care’s two private psychiatric hospitals in NSW for over 10 years.


Brad O’Hara                                                                                               


Joined October 2016

Certificate of Management, MGSM
Member, AICD
Member, Institute of Automotive Mechanical Engineers
Recipient, Government of NSW Medal for Community Service

Brad has over 20 years’ corporate experience in the areas of Strategy, Finance and Risk. His working life has exposed him to diverse community groups and this has helped him understand the unique challenges that these groups face, and how corporates and the not for profit sector can work together successfully to deliver on common goals. He is passionate about helping in the community, having developed strategies and implemented community engagement programs whilst employed with NRMA. Brad has served on many committees both in the commercial and not for profit sectors.  He currently serves on the board of Spinal Cord Injuries Australia.  Brad uses his corporate knowledge and experience to strongly advocate for the disadvantaged, so that they too can gain the independence and quality of life that others enjoy.

Stuart Snell                                                                                                  


Joined October 2016

Graduate Certificate in Finance, UTS
Bachelor of Arts, Social Science (Communications), UTS

Stuart has over 30 years’ experience in media and communications as a former journalist and senior leader in corporate communications and reputation management. He is a corporate affairs, communications and PR/media professional with extensive brand reputation and content planning and execution experience across traditional and digital channels, having worked for large government agencies and commercial organisations, mainly in the financial services sector. Partnering with CEOs and business leaders, he helps lift company and brand profiles, builds and protects corporate and leader reputation, enhancing customer and consumer awareness, ultimately leading to perceived increase in the value of products and services and helping to achieve organisational strategy. Stuart is currently Executive Manager, Public Affairs and Communications at Commonwealth Bank, and previously was leading the corporate affairs function of Australia’s largest life insurance company, TAL, after being Head of Public Affairs at financial services regulator APRA, Australia’s paramount financial services regulator. He was a journalist for 13 years spending his last years as a senior journalist and sub-editor at Sydney’s Sunday Telegraph. An active life saver at his local surf life saving club, Stuart is married with two children.

Our Executive Team

CEO Danielle Ballantine

Danielle Ballantine

Chief Executive Officer

Bachelor Arts
Sociology, Aboriginal Studies & Australian History

Graduate Certificate
Commerce (Not for Profit)

Governance Institute of Australia
Not for Profit Officers, Directors and the Board

Danielle joined Northside in 2015. Danielle has held a variety of senior positions in human/health services across not for profit and corporate sectors.

Before joining Northside, Danielle has led the development of client services spanning employment, vocational training, aged, disability, indigenous and mental health. Under Danielle’s stewardship, a small not for profit expanded significantly from 2000 clients in Sydney to over 26,000 nationally.

Danielle is a highly strategic and resilient leader, with strong change management skills and the ability to effectively lead through ambiguity.

Danielle is a prolific presenter at various industry conferences, and has published various discussion papers on employment, disability and mental health, and has twice been nominated for Telstra Business Woman of the Year.